Newcomer's Handbook Seattle

Useful Phone Numbers and Websites

For help on finding 800 numbers, and especially for tips on how to reach an actual human being at hundreds of companies, go to gethuman.com.

Aging

Alcohol and Drug Abuse

  • Adult Children of Alcoholics (ACA), 206-722-6117, 800-562-1240
  • The Al-Anon & Alateen Information Service, 206-625-0000, seattle-al-anon.org
  • Alcohol/Drug 24-Hour Help Line, 206-722-3700, 800-562-1240, adhl.org
  • Alcohol Drug Teen Help Line, 206-722-4222, 877-345-8336, theteenline.org
  • Alcoholics Anonymous, 206-587-2838; Bellevue, 425-454-9192; Edmonds, 425-672-0987, seattleaa.org
  • Cocaine Anonymous, 425-244-1150, 800-723-1923, ca.org
  • Highline Recovery Services, 206-242-2260, highlinemedicalservices.org
  • King County Alcoholism and Substance Abuse Services & Information, 206-296-5213, kingcounty.gov
  • King County Chemical Dependency Involuntary Commitment, 206-296-7612
  • Nicotine Anonymous, 877-879-6422, nicotine-anonymous.org
  • Salvation Army Adult Rehabilitation Center, 206-587-0503, seattle.satruck.org
  • Women’s Recovery Center, 206-547-1955, apositivealternative.com

Animals

The Arts

Automobiles

  • American Automobile Association (AAA) of Washington, 206-448-5353; Bellevue, 425-455-3933; Everett, 425-353-7222; Lynnwood, 425-775-3571; Renton, 425-251-6040; aaawa.com
  • City of Seattle—Abandoned Automobiles/Public Areas, 206-684-8763, seattle.gov
  • City of Seattle—Illegally Parked Vehicles, 206-625-5011, seattle.gov
  • City of Seattle—Inoperative Automobiles/Private Property, 206-684-7899, seattle.gov
  • Department of Ecology, 425-649-7000, ecy.wa.gov
  • King County Vehicle/Vessel License Information, 206-296-4000, 206-296-2709 (TTY), kingcounty.gov/tranportation/licensing.aspx
  • Municipal Court of Seattle (parking tickets/traffic violations), 206-684-5600, 206-684-5210 (TTY), ci.seattle.wa.us/courts
  • Seattle Police Department Auto Impound, 206-684-5441, seattle.gov/police
  • Washington State Department of Licensing, 360-902-3900, dol.wa.gov
  • U.S. Department of Transportation Auto Safety Hotline, 888-327-4236, nhtsa.gov

Birth and Death Records

  • King County Vital Statistics, 206-296-4768, kingcounty.gov
  • State of Washington Department of Health Center, Birth/Death/Marriage/Divorce Certificates, 360-236-4300, doh.wa.gov

Chambers of Commerce

Seattle

Eastside

West

North

  • Everett Area Chamber of Commerce, 425-257-3222, everettchamber.com
  • Greater Edmonds Chamber of Commerce, 425-670-1496, edmondswa.com
  • Greater Bothell Chamber of Commerce, 425-485-4353, www.bothellchamber.biz
  • Shoreline Chamber of Commerce, 206-361-2260, shorelinechamber.org

South

City Governments

Seattle

Eastside

West

North

South

Consumer Complaints and Services

County Governments

King

Pierce

  • Pierce County Council, 253-798-7777, 253-798-4018 (TDD), co.pierce.wa.us
  • Pierce County Executive, 253-798-7477, co.pierce.wa.us
  • Tacoma-Pierce County Health Department, 253-798-6500, 800-992-2456, tpchd.org
  • Pierce County Planning and Land Services Department, 253-798-3739, co.pierce.wa.us

Snohomish

Crime

  • Crime in Progress, 911
  • City of Seattle Crime Prevention, 206-684-7555, seattle.gov/police

Crisis Lines

Child Abuse and Neglect

  • New Beginnings for Battered Women and their Children, (TTY/Voice) 206-522-9472, newbegin.org
  • State of Washington Department of Social and Health Services—Child Abuse Reporting, (24-hours) 866-ENDHARM (363-4276), 800-562-5624 (evenings, weekends), 800-624-6186 (TTY); Seattle, 206-691-2300, 800-379-3395; 206-760-2068; White Center, 206-716-2400, 888-766-3510; East King County, 425-590-3000, 800-962-0073; South King County, 253-372-5930, 800-422-7880; Office of Indian Child Welfare, 206-923-4904, 800-379-3757; dshs.wa.gov
  • State of Washington Domestic Violence Hotline, 800-562-6025, courts.wa.gov

Crisis Hotline

  • Crisis Clinic 24-hour Crisis Line, 206-461-3222, 206-461-3219 (TDD)

Domestic Abuse

  • Domestic Abuse Women’s Network, 425-656-7867, dawnonline.org
  • King County Domestic Violence Automated Information Service, 206-205-5555, kingcounty.gov/courts/Clerk/Domestic Violence
  • National Domestic Violence Hotline, 800-799-SAFE (7233), 800-787-3224 (TTY), thehotlinend.org
  • New Beginnings for Battered Women and Their Children, (TTY/Voice) 206-522-9472, newbegin.org
  • State of Washington Adult Protective Services, 866-ENDHARM (363-4276) (24-hour hotline), 866-221-4909, 800-977-5456 (TTY), aasa.dshs.wa.gov
  • State of Washington Domestic Violence Hotline, 800-562-6025, courts.wa.gov

Rape and Sexual Assault

  • Harborview Center for Sexual Assault and Traumatic Stress, 206-744-1600, 206-744-1616 (TDD); depts.washington.edu/hcsats
  • King County Sexual Assault Resource Center, 888-99-VOICE (998-6423) (24 hours), 425-226-5062, kcsarc.org

Services for the Disabled

see the helpful services chapter.

Discrimination

  • City of Seattle Office for Civil Rights, 206-684-4500, 206-684-4503 (TTY), seattle.gov/civilrights
  • City of Seattle Office for Civil Rights, Hate Crimes Hotline, 206-684-4500, 206-684-4503 (TTY), seattle.gov/civilrights
  • Hate Crimes in Progress, 911
  • State of Washington Human Rights Commission, 800-233-3247, 800-300-7525 (TTY), hum.wa.gov

Emergency

  • Fire, Police, Medical, 911
  • City of Seattle Office of Seattle Emergency Management, 206-233-5076, seattle.gov/emergency
  • Federal Emergency Management Agency, 425-487-4600, 800-621-FEMA (3362), fema.gov
  • King County Office of Emergency Management, 206-296-3830, kingcounty.gov/safety/prepare
  • Pierce County Department of Emergency Management, 253-798-7470, co.pierce.wa.us
  • Snohomish County Department of Emergency Management, 425-388-5060, co.snohomish.wa.us

Federal Offices/Centers

  • Centers for Disease Control and Prevention, 800-CDC-INFO (232-4636), cdc.gov
  • Consumer Product Safety Commission, 301-504-7923 (general info), 800-638-2772 (consumer hotline), 301-595-7054 (TTY), cpsc.gov
  • Federal Citizen Information Center, 888-878-3256, pueblo.gsa.gov
  • Federal Emergency Management Agency, 425-487-4600, 800-621-FEMA (3362), fema.gov
  • Federal Information Center, 800-333-4636, info.gov
  • Small Business Administration, 206-553-7310, 800-827-5722, sbaonline.sba.gov
  • Social Security Administration, 800-772-1213, 800-325-0778 (TTY), ssa.gov
  • U.S. Attorney, Western District of Washington , 206-553-7970, 800-797-6722, justice.gov/usao/waw
  • U.S. Census Bureau, 206-381-6200, 800-233-3308, census.gov
  • U.S. Government Bookstore, 866-512-1800, bookstore.gpo.gov

Garbage

  • King County Hazardous Waste Management Program, 206-296-4692, lhwmp.org
  • Seattle Public Utilities Household Hazardous Waste, 206-296-4692, seattle.gov
  • Seattle Public Utilities Recycling and Disposal Station Information Line , 684-3000, seattle.gov
  • Seattle Public Utilities Solid Waste Services, Missed Collection Hotline, 206-684-3000, 206-233-7241 (TTY), www. seattle.gov
  • Wastemobile, 206-296-4692, 888-869-4233, lhwmp.org

Green Information and Resources

see the green living chapter.

Health and Medical Care

State of Washington

  • Washington State Healthcare Authority, 800-660-9840, hca.wa.gov
  • State of Washington Department of Social and Health Services, 888-436-6392, 877-501-2233, dshs.wa.gov
  • WithinReach, 206-284-2465, withinreachwa.org

Seattle

Surrounding Communities

Housing

  • Central Area Motivation Program (CAMP), 206-812-4940, campseattle.org
  • City of Seattle Office of Housing, 206-684-0721, seattle.gov/housing
  • King County Housing Authority, 206-574-1100, 800-833-6388 (TDD), kcha.org
  • King County Home Repair Assistance, Seattle 206-684-0244, Auburn 253-931-3090, Bellevue 425-452-6884, Kent 253-856-5065, Renton 425-530-6650 (check city government websites for cities not listed)
  • Seattle Housing Authority, 206-615-3300, seattlehousing.org
  • Seattle Office for Civil Rights Housing Discrimination, 206-684-4500, 206-684-4503 (TTY), seattle.gov/civilrights
  • Tenants Union, 206-723-0500, tenantsunion.org
  • Urban League of Metropolitan Seattle, 206-461-3792, urbanleague.org
  • Department of Housing and Urban Development, 206-220-5101, hud.gov
  • City of Seattle Attorney, 206-684-8200, 206-233-7206 (TTY), seattle.gov/law
  • King County Bar Association, Lawyers Referral Service, 206-267-7100, kcba.org
  • King County Prosecuting Attorney’s Protection Order Advocacy Program, 206-296-9547, protectionorder.org
  • Legal Action Center, 800-223-4044, lac.org
  • Legal Voice (women’s rights), 206-621-7691, nwwlc.org
  • Unemployment Law Project, 206-441-9178, unemploymentlawproject.org
  • Volunteer Legal Services, 206-623-0281

Libraries

See the Neighborhoods chapter for branch libraries.

Marriage Licenses

Parks

See the Neighborhoods chapter for community center locations, or the Sports and Recreation or Greenspace and Beaches chapters for individual parks.

Seattle and King County

Eastside

West

  • Bainbridge Island Park and Recreation District, 206-842-2306, biparks.org

North

South

Police

State of Washington

  • Emergency, 911
  • Washington State Patrol Non-Emergency, 425-649-4370, 425-649-4367 (TTY), wsp.wa.gov

Seattle and King County

  • Emergency, 911
  • King County Sheriff’s Office Non-Emergency, 206-296-3311, kingcounty.gov/safety/sheriff
  • Seattle Police Department Non-Emergency, 206-625-5011, seattle.gov/police
  • Seattle Police Department East Precinct, 206-684-4300, www. seattle.gov/police
  • Seattle Police Department North Precinct, 206-684-0850, seattle.gov/police
  • Seattle Police Department South Precinct, 206-684-4300, www. seattle.gov/police
  • Seattle Police Department West Precinct, 206-684-8917, www. seattle.gov/police
  • Seattle Police Department Southwest Precinct, 206-733-9800, seattle.gov/police

Eastside

North

South

Post Office

  • Addresses—see the Neighborhoods chapter for branch stations.
  • U.S. Postal Service, 800-275-8777, usps.com

Road Condition Information

  • Washington State Department of Transportation Highway Information Line, 511, wsdot.wa.gov

Recycling

  • City of Seattle Recycling Information, 206-684-3000
  • State of Washington Recycling Information, 800-RECYCLE (732-9253)

Schools

Surrounding communities

Seattle Public

  • Administrative Center, 206-252-0010, seattleschools.org
  • Automated Enrollment Services Line, 206-252-0410
  • Bilingual Family Center, 206-252-7750
  • Central Enrollment Service Center, 206-720-3533
  • Customer Service Center, 206-252-0010
  • Highly Capable Services, 206-252-0130
  • North Enrollment Service Center, 206-252-0765
  • School Board, 206-252-0040
  • South Enrollment Service Center, 206-252-7732
  • Superintendent’s Office, 206-252-0167
  • Special Education Services, 206-252-0058
  • Transportation Services, 206-252-0900
  • Wait List Automated Info Line, 206-252-0212
  • West Seattle Enrollment Service Center, 206-252-8660

Shipping Services

  • DHL Worldwide Express, 800-225-5345, dhl-usa.com
  • FedEx, 800-463-3339, fedex.com/us
  • United Parcel Service (UPS), 800-742-5877,
  • U.S. Postal Service Express Mail, 800-275-8777, usps.com

Social Security

  • Social Security Administration, 800-772-1213, 800-325-0778 (TTY), ssa.gov

Sports

State of Washington

  • Attorney General’s Office, 360-753-6200, 800-833-6384 (TTY), atg.wa.gov
  • General Information, 800-321-2808, wa.gov
  • Governor’s Office, 360-902-4111, 800-833-6388 (TTY), governor.wa.gov
  • Legislative Hotline, 800-562-6000
  • Secretary of State, General Information and Elections , 360-902-4151, 800-422-8683 (TTY), sos.wa.gov

Street Maintenance

  • City of Seattle Street Repairs, 206-684-ROAD (7623) (pothole and street repair hotline), 206-684-5118 (traffic signals), seattle.gov
  • King County Transportation Department Road Services Division, 206-296-8100, 800-527-6237, 206-296-0933 (TTY), kingcounty.gov
  • State of Washington Department of Transportation,350-705-7000; Emergency Maintenance, 206-440-4490; Maintenance Administration, 360-705-7850, wsdot.wa.gov

Taxes

City

  • City of Seattle Finance and Administrative Services, 206-684-2489; City Business Tax, 206-684-8484, seattle.gov/rca

County

Federal

  • Internal Revenue Service, Federal Tax Questions, 800-829-1040, 800-829-4059 (TTY); 24-hour Recorded Tax Help, 800-829-4477; irs.gov
  • Internal Revenue Service Local Taxpayer Advocate, 206-220-6037, 800-829-4059 (TTY), outside Seattle, 877-777-4778

State (No Income Tax)

  • Washington State Department of Revenue, 425-727-5300, 360-705-6718 (TTY), 800-647-7706, dor.wa.gov

Taxis

Tourism

  • Canada, British Columbia, 800-435-5622, hellobc.com
  • National Park Service, 202-208-6843; Pacific West Region, 510-817-1300, nps.gov
  • National Park Service Campground Reservations, 800-365-2267, nps.gov
  • Seattle’s Convention and Visitors Bureau, 206-461-5800, 866-732-2695, visitseattle.org
  • State of Idaho, 208-334-2470, 800-635-7820, visitidaho.org
  • State of Oregon, 800-547-7842, traveloregon.com
  • Washington State Department of Tourism, 800-544-1800, experiencewa.com

Transportation

Airports

Buses

Light Rail

Trains

  • Amtrak National Route Information, 800-USA-RAIL, amtrak.com
  • Amtrak Seattle King Street Station, 206-382-4125
  • Sounder Commuter Trains, 206-398-5000, 800-201-4900, (TTY Relay 711), soundtransit.org

Ferries

Ride-Sharing Programs

Utility Emergencies

  • Puget Sound Energy, 888-225-5773, 800-962-9498 (TTY), pse.com
  • Seattle City Light, 206-684-3000, 206-223-0025 (TTY), seattle.gov/light
  • Seattle City Light 24-Hour Power Outage Hotline, 206-684-7400
  • Seattle Public Utilities, 206-684-3000, 206-233-7241 (TTY), seattle.gov/util
  • Seattle Public Utilities Missed Collection Hotline, 206-684-7600
  • Seattle Public Utilities Sewer or Surface Drainage Emergencies, 206-386-1800
  • Seattle Public Utilities Streets and Slide Emergencies, 206-684-7508
  • Snohomish County Public Utility District, 425-783-1000, snopud.com
  • Tacoma Public Utilities, 253-502-8602 (for outages and fallen wires), mytpu.org

Voting

Washington State Lottery

  • Regional Offices, Everett 425-356-2902, Federal Way 253-661-5050
  • Winning Numbers, 800-545-7510, walottery.com

Weather

Zip Codes

  • U.S. Postal Service, 800-275-8777, usps.com
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